Fintrix Markets has updated its account opening process. Most applications now complete in under three minutes, with identity verification handled through Sumsub. The work involved compliance, operations, technology and marketing teams reviewing drop-off points and simplifying each step.
Vince Wongso Saputro, Head of IT at Fintrix and previously at Pepperstone and Macquarie Bank, said faster load times and clearer workflows are intended to reduce support queries and improve conversion for introducing partners. Early session data shows more applicants completing registration without dropping off midway.